Managing Traffic

This document discusses different types of traffic and related issues:


Calculating Traffic

Traffic is the data transferred to and from your website by your visitors plus the data transferred to and from your mailbox by incoming and outgoing mail. You can also have other types of traffic, as suggested in the following table:

Type of traffic

Generated when...

FTP User

... you upload your files to your web account. If you have any FTP sub-accounts, their traffic will be included here, too.

Virtual FTP

... authorized or anonymous internet users download, upload or view files in your virtual FTP directories. If you administer your account through dedicated IP, it will be also added to Virtual FTP Traffic.


... e-mail messages are sent or received.


... internet visitors browse your web site(s).

Control Panel navigation is not included into the total traffic.

The traffic is reset once a month regardless of your billing period. The current day is not included in the amount of traffic you have run up.


How Do I Change the Traffic Limit?

The use of traffic cannot be physically restricted. This means nothing happens if you exceed your traffic limit: your web-sites, mailboxes and virtual ftp accounts will continue to work. Each gigabyte beyond the limit, however, will be charged at the overlimit rate. Per-gigabyte charges are usually higher, so it is wise to set your transfer limit to the level you are expecting to have. To change your plan default, do the following:

  1. Select Account Settings in the Account Menu.
  2. Click the Change icon in the Transfer Summary Traffic field.
  3. On the page, enter the HTTP monthly traffic you expect to run up.


Throttle Policy

You can throttle the use of traffic in your account by delaying or refusing requests to your sites.

To enable the Throttle module, do the following:

  1. Select Domain info in the Domain Settings menu.
  2. Click the Edit icon in the Web Service field.
  3. Scroll the page to find the Throttle Policy option and turn it on:

  4. Agree to charges, if any.
  5. Select the type of policy anc click Submit:

  6. Complete the wizard.
  7. At the top of the Web Service page, click the Apply link.

The eight throttling policies are:

You can also set throttle policy to None which imposes no restrictions on a request and used as a place holder to allow monitoring. The limit currently serves no purpose. The period specifies how long data is accumulated before the counters are reset. Remember to apply the changes you have made. Press Apply in the Web Service -> Server Configuration row.