"APPROACHING RESOURCE LIMIT"

This page explains the 'Approaching Resource Limit' message that you may have received and explains the options to handle it.  Your website comes with defined limits on the amount of disk space used and the amount of 'traffic' to your website.  The message you received indicates you are coming close to your maximum for your plan or you have exceeded it.  

Click on the Message below similar to the one we sent to you:

APPROACHING RESOURCE LIMIT
Summary disk usage
account:82555 has used 149.02 MB out of 150 MB limit

APPROACHING RESOURCE LIMIT
29 GB of traffic
has been used this month out of 25 GB limit

 

Disk Usage

What is it?  Calculated by adding up the total number of web page related files and the amount of email on the server for your domain.  Generally excessive email on the server is a common reason for the disk usage to be high.   Disk usage is shown on the home page in your website Control Panel.

Sample:

 

Why is it high?  Generally there are two things that cause high disk usage.  One is having a large number of web pages files uploaded onto your website.  Certain file types, such as Video or Audio files can use a large amount of disk space as well.  The second and most common reason is excessive amounts of email that are being left on the server.  

Ways to handle this:

  1. Option 1:  Upgrade your Account for more disk space.  Use this option if you simply don't want to delete any files and feel you just need the extra space.  To upgrade to the next level, contact us. To review hosting plans that we offer, see this page.

  2. Option 2: Remove extra files or email on the server.  Follow the steps below to do this.

To check for excessive email on the server:

  1. Log in to your Control Panel

  2. Click on the Disk Usage Details Button

  3. This page will list usage by:
    Mysql
    : Amount of storage used for Databases
    Mail for Domain
    : (to remove extra email, see step 4)
    User Account
    : Files uploaded to the website (see step 5)

  4. Email: Click on the e-mail button in the bottom center

    1. Click on any email box.  To the right it will show the disk space used by that box.  Example:  (quota   .03 MB out of 25mb)

    2. Note the 'Postmaster' email box is a system mailbox and cannot be removed or altered.

    3. If you find an email account with a large amount of email, consider doing the following:

    1. After deleting the extra email, check your disk usage on your home page the next day.  It should now be reduced.

  5. User Account: Log in to your Control Panel and click on the FILE MANAGER button.

    1. Look through directories for large files.  Note the file size is listed to the right of each file.  Generally files over 5mb could be considered larger files.  (b or Kb size files are too small to worry about)

    2. Click on the File Name and then check the box to the right.  Click on the Delete button in the bottom right.

 

Transfer

What is it? Calculated by adding up the total number of visitors who view your web page and the number of pages they view.  Transfer is shown on the home page in your website Control Panel.

 

Why is it high?  Generally it just means you are getting a lot of visitors to your website.  Or, you may have a large file that a smaller number of visitors are downloading often.  You can look to see which files are being downloaded the most by checking your Web Statistics at www.your-domain-here.net/webalizer.  

Ways to handle this:

  1. Option 1:  Upgrade your Account for more transfer.  Use this option if you simply don't want to delete any files and feel you just need the extra transfer.  To upgrade to the next level, contact us. To review hosting plans that we offer, see this page.

  2. Option 2: Remove the files on the server causing the extra transfer.   This may or may not resolve the issue, as particular files are not always the cause.  You may just have a popular website!  Follow the steps below to do this.  See these steps to remove the file.