Definitions of sub menus within Billing

Online Price - View a chart with available vs. in use resources and cost of resources.

This section displays the charges that apply to your account, reseller traffic, and summary disk usage.

Resource: The specifications available with your plan.

Units: The Free column shows the resources still available. In Use column shows the amount of resource currently being used and Max shows the maximum amount of the resource available to you.

Prices: The Setup column shows one-time fees associated with the set-up of a resource. Recurrent column shows the fee that applies to a resource when it renews. The Usage column shows the cost per unit if you were to exceed the allocated resource.

Refund Percentage: Shows the amount refunded for the unused portion of the resource.

Billing Statements – Lists invoices within billing periods. Click description to view invoice detail.

This section displays a preliminary view of all invoices within the account billing history. The total that appears to the side of the listed invoice shows only a summary of the total amount charged or debited.

Click the invoice description (billing period) to view the detail for debits or credits. Each invoice shows money charged for the resources utilized, displays additional services such as domain registration or renewals, and also includes credits or refunds applied to the account.

Statements by profile – View charges according to billing profile. Click description to view invoice detail.

This section corresponds with the Billing Profile section where your control panel holds a collection of your billing and credit card info. A billing profile includes your postal address, e-mail address, etc. for checks. For credit cards, it includes the number and expiration date. The control panel supports multiple billing profiles.

Settings are configured individually for each billing profile. You cannot modify billing or credit card info in an existing billing profile; you can only create a new profile and delete an entire old billing profile. You can create a new billing profile on the Billing Profile page in Billing menu.

To view charges according to a billing profile, select the billing profile from the drop-down box. Click Get invoice for this billing profile and you'll receive a list of invoices using that billing profile.

Billing Profile – View the method of payment currently active on your account.

A billing profile includes your postal address, e-mail address, etc. for checks. For credit cards, it includes the number and expiration date.

The control panel supports multiple billing profiles. This feature gives you an opportunity to use several credit cards or addresses for checks. For instance, you can have two credit cards, VISA and MASTERCARD, and a check account. Therefore, you have three billing profiles, two for credit cards and one for checks. If the VISA billing profile is set active, the MASTERCARD won't be charged and no check payments will be necessary.

You may activate the billing profile you would like to be charged for any transaction. To activate one of your billing profiles, select it from the drop-down box in the “Change the Billing Profile” field and click the Activate button.

Settings are configured individually for each billing profile. You cannot modify billing or credit card info in an existing billing profile; you can only create a new profile and delete an entire old billing profile. Create a new billing profile in the Edit Billing Profile field by selecting the type of payment (check or credit card) you want to add and click the Edit button.

The Receive the invoice by e-mail? button may be set on or off to receive or unsubscribe to invoice emails. Emailed invoices will inform you how much was accrued/charged for each paid operation, recurrent and usage fees, and your current balance status. You may expect to receive an invoice at the beginning of a new billing period.